Cashier Supervision

Voice / facial analysis of cashier-customer interactions for sales insights, effective sales pitches, and conflict detection

Our process

How Does It Work?

1

Speech Separation

99% accurate employee-customer voice differentiation and noise-cancelling even in busy environments

2

Voice-to-Text Conversion

Recordings are transcribed and searchable, securely stored either locally or in the cloud

3

Data-driven Insights

The dashboard provides stats on each employee's conversations for deeper analysis

What can over.vision do?

Monitor Hi's & Byes

over.vision checks for the presence of greetings and farewells in interactions with customers

Recognise Emotions

over.vision flags conflict in customer interactions based on tone of voice and facial expressions

Track Sales Script Adherence

over.vision monitors cashiers' mentions of promotions, loyalty cards, and special offers

What Can over.vision Improve?

Boost Sales

According to our data, employees fail to make up-sales or cross-sales 30% of the time, resulting in missed revenue opportunities.

Refine Sales Scripts

Post-analysis identifies script issues that may confuse clients and staff and hinder sales.

Resolve Conflicts

Quick access to conversation records to avoid undue penalties for staff and identify whether customer complaints are justified.

Replace Mystery Shoppers

Real customer interaction analytics are more cost-effective and accurate than hiring mystery shoppers.

Hassle-free POS integration for precise time stamping and sales data syncing

Analytics you're enjoy using

Professional BI dashboard with user-friendly interface unlocks game-changing insights for unparalleled business improvements

Smart Questions

How does it work? — Like magic!

We offer a flexible cloud-based solution that leverages AI technology. Our system can recognise, label, and report 50+ different patterns and objects in your video stream, turning it into an infinite source of actionable data that can improve your restaurant operations.

How does it integrate with my system? — Easy!

Our system integrates seamlessly with popular POS/KDS systems like Lightspeed, Toast, Shopify, Square, and Epos Now, and is also compatible with custom in-house systems via our robust API. No additional staff training is required, and it doesn't impact your day-to-day operations.

What is the system's speed and accuracy? — Very fast and high!

Thanks to our advanced algorithms, we operate at remarkable speeds, making productivity boosts and operational optimisation seamless. We guarantee 95% accuracy for most operations. Our solution integrates seamlessly into your production line, no need to stop or press any buttons.

Are special cameras or storage needed? — Nope!

Our system doesn't require high-speed internet and is compatible with your existing cameras. Data can be stored either in the cloud or on-premises, depending on your preferences and required speed of alerts. Talk to us to find out more about the specifics of these features.

What is the start-up process and timeline? — Get the pilot!

Our AI, over.vision, undergoes a self-training learning process to track products and operations, typically providing insights within 1-2 weeks post camera setup. We offer a limited number of slots for pilot implementation, so early booking is advised.

Boosting Staff Morale & Performance?

Introduce a performance-based leaderboard for all shifts. Reward top performers and engage with your teams in a novel way. Compensate based on precise team performance, celebrate the high achievers, and pinpoint those in need of specialised training. A true game-changer for team management.

Refining Marketing & Menu Strategy?

Whether you're launching new products, optimising your menu, or initiating marketing campaigns, our dashboards provide swift feedback from your customers. Tailored to your sales stats, these dashboards show the impact of your ads on distinct customer segments, enabling you to pinpoint the customer groups that embrace your new products.

Enhancing Customer Experience & Transparency?

over.vision provides real-time data on queue waiting times, which can be seamlessly integrated into your app or displayed prominently in your restaurant. This level of transparency sets accurate customer expectations, and also build  trust. When customers feel informed, they're more likely to provide positive feedback, leading to overall satisfaction.

SUBSCRIPTION

Pricing plans

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Basic plan

Basic AI-recognition + POS sync + Cloud VMS

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Cloud Video Management Software
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POS integration
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OVER.vision Analytics Dashboards
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The first 10 cameras free
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1TB storage free
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Standard support
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Basic AI-recognition (1/6 features)
£199/mo*
Let's Talk

Eager for a taste of the Future?

Secure one of our limited free pilot slots now!

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Thank you

Thanks for reaching out. We will get back to you soon.
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